Administration, Business & Finance

Programme Details
Programme Name
Leadership and Management Skills
Programme Code
N / A
Programme Aim
To provide learners with the opportunity to develop the knowledge, skills and competencies necessary to become a successful leader and manager, looking at different leadership styles, motivational techniques, people management, challenging employees and team/group development
Duration
2 Days
Credit Value
None Credits
Progression
N / A
Specific Entry/Access and Exemptions Requirements
There are no specific entry requirement for this programme
Certification
Certificate in Leadership and Management Skills
Assessment
Examinations
Programme Content
The role of the Manager/Personality Profiling Leadership/Management Styles-Finding your own style Effective Communication/ Effective Listening Skills Discovering motivational techniques and communication skills as a leader and manager Managing a team through action planning Developing personal responsibility for leadership in your team People Management Body Language Mirroring Working with challenging employees including conflict management Mood Management Maximising your personal influencing skills as a manager
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